Frequently Asked Questions
Navigating your community engagement experience can be difficult at times, and so the Center for Civic Engagement has put together several pages of frequently asked questions to help students navigate this process. Click on any of the links below to visit a set of questions, and if you cannot find the answer to your question on our website, feel free to email the CCE at email@example.com.
How do I find community service opportunities?
How can I request ADA accommodations?
The CCE strives to sponsor activities that are accessible to all students. If you need accommodations to fully access the activities offered through the Center for Civic Engagement, please contact Natalie Robinson, Community Programs Coordinator, at 509-335-4609 or natalie.robinson at least one week prior to the activity.
What is the difference between a CCE-led service project and a placement?
A CCE-led service project is a project directly facilitated by the Center for Civic Engagement. Throughout the project, a CCE Project Leader facilitates the experience and provides service alongside the student participants. At the completion of the project, Project Leaders provide reflection opportunities for students to discuss what they have learned as a result of the experience.
There is transportation provided to these projects, and you only have to complete this project one time if you like. To get credit for hours completed, students fill out a green sheet provided by the Project Leader.
A placement, on the other hand, is a short or long-term opportunity for individual students. Through this model, students are matched with a local community partner for a set amount of time. A student must be able to provide his or her own transportation.
What do I do if I registered for a project and have not heard from a Project Leader or the community partner?
If you registered for a project and have not yet heard from the Project Leader, the best thing to do is contact our office, and we can give you information about the project. If you are working directly with a community partner, and they have not gotten back to you after you have tried multiple times to contact them, it would be best for you to contact the CCE and we can try to get a hold of the community partner. If we are unable to contact the partner, we can work with you to find another position that interests you.
I volunteered on my own, and the organization is not one of your community partners. Will the CCE track my hours?
If possible, before working with an agency that is not on GivePulse, please contact our office for pre-approval so that we can make sure your project meets the characteristics of civic engagement. Once you contact our office, we can give your information on how to get they can register with our office. Again, it is important to note that in order for your hours to be tracked, our office must approve the agency as well as the volunteer work that you completed.
What types of community service can you track?
Community service is characterized by action that meets a community identified need for the benefit of under served individuals, groups, or organizations and projects focused on issues of the common good. Community service improves the quality of life for community residents and helps to solve public problems related to issues such as childcare, youth development, literacy, education, social services, health and wellness, safety, transportation, crime prevention, recreation, rural development, or neighborhood and community improvement. The Center for Civic Engagement is unable to track hours that promote a specific faith or religion, provide financial benefit to a for-profit organization, compete with an existing service, or that are completed for a family member or personal acquaintance
Can I register my church or political party as an agency?
Washington State University is a public institution. As such, institutional activities, including those of departments such as the Center for Civic Engagement, must serve a secular and non-partisan purpose.
A comprehensive definition of civic engagement includes all the ways that citizens contribute to the quality of life in the communities in which we live, including political action as well as service to faith-based communities. Participation in partisan politics and/or religious activity can be a critical part of the civic identity of WSU students.
However, the mandate of the public institution requires that the CCE not engage in the promotion of specific political parties or religions. Therefore, the CCE cannot affiliate with political groups and religious institutions for those purposes, for example, a political campaign for public office. The CCE can affiliate with groups that provide a secular or non-partisan service to the general public, for example, a church that hosts a community food bank or a government/community group promoting voter registration.
All civic engagement activity by WSU students who hope to track their experiences in GivePulse must be approved by the CCE in advance. Students who wish to engage with a faith-based group or political party may need to find an alternate way to track those experiences if documentation is required. Students are encouraged to contact the CCE. (CUB L45, 509-335-1661 or
My group created a community service project. Can the CCE track our service hours?
In order for your group members to get hours for a community service project that your group created, please contact the Group Projects GA at.
How do I cancel a group project?
If you need to cancel a project registration, you will need to contact our office as well as the community partner.
Where do I get a group sign-in sheet?
To get a group sign in sheet for an approved project, one of our staff members will send you a specially created form for your particular project. If your group is doing a one time service project through our office, members should just sign in on the green sheet that is provided.
Can you help me find a community partner?
Yes, we can help you with locating a community partner. First, you need to decide on a community partner you want to work with. Take a look at our Community Partner Map. You can filter results for area and type of organization using the collapsible menu on the left side.
Can hours I did last semester count for my class this semester?
Hours that were done in a previous semester cannot count towards future semesters, even if it is for a class.
Do the service hours I complete for a course count towards my fraternity/sorority requirement?
Yes, service hours done for a class can also count towards your Greek hours requirement.
When should I start looking for community service projects to fulfill a requirement?
The sooner, the better. Many opportunities fill quickly since there are many individuals that need and want service learning opportunities. There is not a required start date for your service, but if you wait until the end of the semester, it will be more difficult to find open projects.
I am completing service hours for a conduct sanction. What should I do?
I am interested in doing a service learning internship. Where can I find more information?
If you would like to find a service learning internship, our office is a great resource. For further information about finding a service learning internship, you can contact firstname.lastname@example.org. Once you contact us, our staff will work with you to find a position that best meets your needs.